Operations Intern

Delhi, Delhi
Work Type: Internship

About us: 

We are a well funded B2B travel tech startup. We have just closed a ~USD 5mn Pre Series A funding round despite the global pandemic and are looking to grow our Supply team. We are growing rapidly. We have crossed our pre-covid numbers. We want to become the world’s biggest B2B travel company by enabling over million travel agents, travel entrepreneurs and influencers to grow their business, and achieving Annualized GMV of $25 billion by 2026.

Profile Overview:

Operations at TravClan is a key role that focuses on managing end to end booking operations across products while ensuring customer delight. Handling on ground operations, increasing GMV & processing bookings on time falls under few high priority activities undertaken in Operations.

Growth Prospects:    

  • Stipend Rs.15000 per month + Certificate on successful completion of internship. 

  • Letter of Recommendation or PPO on delivering exceptional results with CTC ranging between 5 to 9 LPA.

  • Perks: Informal dress code, Free snacks & beverages

Whats on Offer:

  • Work with a young & passionate team to excel and make an impact 

  • Work directly with the Owners/Manager 

  • Super passionate team with deep conviction which has stayed together during covid.

  • Very high ownership role in a fast paced environment 

  • Great Culture -> No hierarchy / politics nonsense guaranteed!



Our founding team: 


The founding team has aced their respective leadership roles at successful internet startups in India, which are as follows: 

  • Ashish- Cofounder, leads technology, Ex CTO Cars24, CTO FabFurnish, Gaadi. 

  • Arun- Cofounder, leads product, Ex Cars24, TravelTriangle, TripFactory, IIM Bangalore.  

  • Chirag- Cofounder, leads business, Ex Oyo, TravelTriangle, IIM Ahmedabad, IIT Roorkee.  

Company Profile:

What do we value?  

  • We are a team of believers. At the same time, we are constantly learning and growing. We are on an audacious mission and a rock-solid belief we can get there.

  • We dream big, yet we start small and start quickly. We are not deterred by the 

  • extra effort needed to relentlessly execute, iterate, execute to realize our dreams.

  • We are a team of differentiated and ambitious individuals, united by a common goal. We are a single team, where every member is important. 

  • We believe flexibility in roles and freedom to execute ideas are the two foundation values for aggressive growth. 

  • We constantly protect and evolve our culture. As a super energetic and experienced team, we want to enjoy the time we spend together. 

What we are looking for: 

Roles & Responsibilities:

  • Handling all bookings and business operations related work

  • Closely working with the suppliers in ensuring timely revert on queries & smooth post booking operations such as booking confirmations, sharing vouchers etc.

  • Ensuring timely payments to suppliers and deliveries to customers. 

  • Effectively managing feedback and escalations from customers and vendors.

  • Ensuring customer delight

  • Regular and timely completion of agent KYC



Desired Candidate Profile

  • Ethical, hardworking, and 'passionate about startups' mindset

  • Is available for a full time internship.

  • Can start the internship immediately.

  • Is available for a duration of 2/ 3 months.

  • Has relevant skills and interests.

  • Willing to learn more

The Recruitment Process:

1. Group Discussion & Aptitude Test: The first step of the recruitment process is a 20-30 minute group discussion round, followed by a basic 30-minute basic aptitude test..

2. Personal Interviews: 2-3 video interviews. Detailed discussions about the job profile, company & candidature are discussed in these rounds.
3. Extending an offer: On successfully clearing the interview rounds, the job offer is extended to the candidate. 

Important Points:

  • Office Location - Connaught Place (Work from office)

  • Work Timings - 9:30 till work gets over. You are considering joining a startup. Buidling anything of value takes time. The majority of our exits happen within the first 2 months of people joining because new joiners are not able to adjust to the high pace environment. You can expect 10-12 hours of work in a day!

       Looking forward to having you on board with us!

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